{"id":3711,"date":"2023-12-12T18:09:12","date_gmt":"2023-12-12T18:09:12","guid":{"rendered":"https:\/\/paginasmonterrey.com\/bermex\/?page_id=3711"},"modified":"2024-06-03T23:18:44","modified_gmt":"2024-06-03T23:18:44","slug":"faqs","status":"publish","type":"page","link":"https:\/\/bermex.mx\/en\/faqs\/","title":{"rendered":"FAQS"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><section data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" data-jarallax-video=\"mp4:https:\/\/bermex.mx\/wp-content\/uploads\/2024\/01\/preguntas_frecuentes_video.mp4\" data-speed=\"0.4\" data-vc-parallax-image=\"mp4:https:\/\/bermex.mx\/wp-content\/uploads\/2024\/01\/preguntas_frecuentes_video.mp4\" class=\"vc_section vc_section_visible vc_custom_1716493331263 vc_section-has-fill vc_video-bg-container2 jarallax bg-gradient-primary\" data-section-name=\"\"><div class=\"pix_element_overlay  bg-gradient-primary\" style=\"pointer-events:none;;position:absolute;width:100%;height:100%;top:0;left:0;opacity:0.85;\"><\/div><div class=\"pix-divider pix-bottom-divider\" data-style=\"style-dynamic\" style=\"bottom:-1px;\"><div class=\"pix-dividers-box\" >\n                    <svg class=\"pix-shape-dividers\"  viewbox=\"0 0 100 100\" preserveaspectratio=\"none\">\n                        <defs><\/defs><path d=\"\" class=\"\" fill=\"rgba(255,255,255,0.25)\"><\/path><path d=\"\" class=\"\" fill=\"rgba(255,255,255,0.5)\"><\/path><path d=\"\" class=\"\" fill=\"#ffffff\"><\/path>\n                    <\/svg>\n                <\/div><\/div><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid vc_row_visible\"><div class=\"wpb_column vc_column_container vc_col-sm-12 text-center\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><span class=\"pix-badge-element h6 d-inline-block mr-1 animate-in\" data-anim-type=\"fade-in-up\" data-anim-delay=\"0\"><span class=\"badge font-weight-bold secondary-font bg-light-opacity-2  vc_custom_1588954115831\" style=\" \"><span class=\"text-white\" style=\"\">Join the elites<\/span><\/span><\/span><div  class=\"pix-heading-el text-center  vc_custom_1716578321022\"><div><div class=\"slide-in-container\"><h1 class=\"text-white font-weight-bold display-4 heading-text el-title_custom_color mb-12\" style=\"\" data-anim-type=\"\" data-anim-delay=\"0\">Preguntas frecuentes<\/h1><\/div><\/div><\/div><div class=\"pix-el-text w-100 text-center\" ><p class=\"text-20  text-light-opacity-5 text-center\" ><span class=\"text-light-opacity-5 animate-in d-inline-block\" data-anim-delay=\"200\" data-anim-type=\"fade-in-up\">Get reliable information and save time finding the right solution.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><\/section><div class=\"vc_row-full-width vc_clearfix\"><\/div><section id=\"pix_section_features\" data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_section vc_section_visible pix_section_features vc_custom_1702408134020 vc_section-has-fill\" data-section-name=\"\"><div class=\"vc_row wpb_row vc_row-fluid vc_row_visible custom-responsive-198195009 vc_custom_1702408251288 vc_row-o-content-top vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-6 text-left\"><div class=\"vc_column-inner custom-responsive-66501510 vc_custom_1702408167574\"><div class=\"wpb_wrapper\"><div class=\"d-inline-block\" ><div class=\"pix-img-el    fly-sm text-center d-inline-block  w-100 rounded-10\"  ><img class=\"card-img2 pix-img-elem rounded-10  h-1002\" style=\"height:auto;\" width=\"821\" height=\"300\" srcset=\"https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Faqs-1.jpg 821w, https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Faqs-1-300x110.jpg 300w, https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Faqs-1-768x281.jpg 768w, https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Faqs-1-600x219.jpg 600w\" sizes=\"(max-width: 821px) 100vw, 821px\" src=\"https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Faqs-1.jpg\" alt=\"Image link\" \/><\/div><\/div><div id=\"el1716578433819-410fdaa1-39c7\" class=\"pix-highlighted-element text-left  vc_custom_1716578512047\"><h3 class=\"pix-highlighted-items\" style=\"\" data-anim-type=\"\" data-anim-delay=\"0\"><span id=\"el1716578433819-410fdaa1-39c7-0\" class=\"\"><span class=\"pix-highlighted-text pix-highlight-item font-weight-normal  heading-font text-heading-default\"> Airport ground <\/span><\/span><span id=\"el1716578433819-410fdaa1-39c7-1\" class=\"pix-highlight-bg align-middle2  el1716578433819-410fdaa1-39c7-1 animate-in\" data-anim-type=\"highlight-grow\" data-anim-delay=\"200\"><span class=\"pix-highlighted-text  pix-highlight-item font-weight-normal  font-weight-bold heading-font text-heading-default\">transportation reservation<\/span><\/span><\/h3><\/div><div class=\"accordion w-100 accordion-card bg-white2 rounded-lg2  vc_custom_1704481261230\" id=\"accordion-1702406008288-bcbc23bc-e9ca\"><div class=\"card\">\n           <div class=\"card-header bg-white pix-mb-10 shadow-sm rounded-lg\" id=\"heading1702406008289-1327fe72-c6c1\">\n               <button class=\"btn btn-link text-left rounded-lg bg-white\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse1702406008289-1327fe72-c6c1\" aria-expanded=\"true\" aria-controls=\"collapse1702406008289-1327fe72-c6c1\" ><span class=\"d-inline-block text-primary svg-20 pix-mr-10\"><svg width=\"100%\" height=\"100%\" viewbox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <defs><\/defs> <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <circle fill=\"#000000\" opacity=\"0.3\" cx=\"12\" cy=\"12\" r=\"10\"><\/circle> <path d=\"M16.7689447,7.81768175 C17.1457787,7.41393107 17.7785676,7.39211077 18.1823183,7.76894473 C18.5860689,8.1457787 18.6078892,8.77856757 18.2310553,9.18231825 L11.2310553,16.6823183 C10.8654446,17.0740439 10.2560456,17.107974 9.84920863,16.7592566 L6.34920863,13.7592566 C5.92988278,13.3998345 5.88132125,12.7685345 6.2407434,12.3492086 C6.60016555,11.9298828 7.23146553,11.8813212 7.65079137,12.2407434 L10.4229928,14.616916 L16.7689447,7.81768175 Z\" fill=\"#000000\" fill-rule=\"nonzero\"><\/path> <\/g> <\/svg><\/span><span class=\"font-weight-bold secondary-font text-heading-default\" >How can I make my reservation?<\/span><\/button>\n           <\/div>\n           <div id=\"collapse1702406008289-1327fe72-c6c1\" class=\"collapse\" aria-labelledby=\"heading1702406008289-1327fe72-c6c1\">\n             <div class=\"card-body\">\n                 <div class=\"pix-el-text w-100\" ><p class=\"text-body-default\" >To make a reservation, we offer three options: through this platform, via email, or through WhatsApp. Simply let us know the dates you would like to enjoy our service, and we will be happy to arrange your reservation.<\/p><\/div>\n             <\/div>\n           <\/div>\n         <\/div><div class=\"card\">\n           <div class=\"card-header bg-white pix-mb-10 shadow-sm rounded-lg\" id=\"heading1702406008290-4b8c998d-ea98\">\n               <button class=\"btn btn-link text-left rounded-lg bg-white\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse1702406008290-4b8c998d-ea98\" aria-expanded=\"true\" aria-controls=\"collapse1702406008290-4b8c998d-ea98\" ><span class=\"d-inline-block text-primary svg-20 pix-mr-10\"><svg width=\"100%\" height=\"100%\" viewbox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <defs><\/defs> <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <circle fill=\"#000000\" opacity=\"0.3\" cx=\"12\" cy=\"12\" r=\"10\"><\/circle> <path d=\"M16.7689447,7.81768175 C17.1457787,7.41393107 17.7785676,7.39211077 18.1823183,7.76894473 C18.5860689,8.1457787 18.6078892,8.77856757 18.2310553,9.18231825 L11.2310553,16.6823183 C10.8654446,17.0740439 10.2560456,17.107974 9.84920863,16.7592566 L6.34920863,13.7592566 C5.92988278,13.3998345 5.88132125,12.7685345 6.2407434,12.3492086 C6.60016555,11.9298828 7.23146553,11.8813212 7.65079137,12.2407434 L10.4229928,14.616916 L16.7689447,7.81768175 Z\" fill=\"#000000\" fill-rule=\"nonzero\"><\/path> <\/g> <\/svg><\/span><span class=\"font-weight-bold secondary-font text-heading-default\" >How far in advance can I make my reservation?<\/span><\/button>\n           <\/div>\n           <div id=\"collapse1702406008290-4b8c998d-ea98\" class=\"collapse\" aria-labelledby=\"heading1702406008290-4b8c998d-ea98\">\n             <div class=\"card-body\">\n                 <div class=\"pix-el-text w-100\" ><p class=\"text-body-default\" >To secure your reservation, we recommend making it at least 2 days in advance.<\/p><\/div>\n             <\/div>\n           <\/div>\n         <\/div><div class=\"card\">\n           <div class=\"card-header bg-white pix-mb-10 shadow-sm rounded-lg\" id=\"heading1702406008291-793e4553-b423\">\n               <button class=\"btn btn-link text-left rounded-lg bg-white\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse1702406008291-793e4553-b423\" aria-expanded=\"true\" aria-controls=\"collapse1702406008291-793e4553-b423\" ><span class=\"d-inline-block text-primary svg-20 pix-mr-10\"><svg width=\"100%\" height=\"100%\" viewbox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <defs><\/defs> <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <circle fill=\"#000000\" opacity=\"0.3\" cx=\"12\" cy=\"12\" r=\"10\"><\/circle> <path d=\"M16.7689447,7.81768175 C17.1457787,7.41393107 17.7785676,7.39211077 18.1823183,7.76894473 C18.5860689,8.1457787 18.6078892,8.77856757 18.2310553,9.18231825 L11.2310553,16.6823183 C10.8654446,17.0740439 10.2560456,17.107974 9.84920863,16.7592566 L6.34920863,13.7592566 C5.92988278,13.3998345 5.88132125,12.7685345 6.2407434,12.3492086 C6.60016555,11.9298828 7.23146553,11.8813212 7.65079137,12.2407434 L10.4229928,14.616916 L16.7689447,7.81768175 Z\" fill=\"#000000\" fill-rule=\"nonzero\"><\/path> <\/g> <\/svg><\/span><span class=\"font-weight-bold secondary-font text-heading-default\" >What are the payment methods you accept?<\/span><\/button>\n           <\/div>\n           <div id=\"collapse1702406008291-793e4553-b423\" class=\"collapse\" aria-labelledby=\"heading1702406008291-793e4553-b423\">\n             <div class=\"card-body\">\n                 <div class=\"pix-el-text w-100\" ><p class=\"text-body-default\" >The payment methods we accept are: electronic transfer and card payments. If you would like more information about the available payment options, please do not hesitate to contact us, we will be happy to assist you.<\/p><\/div>\n             <\/div>\n           <\/div>\n         <\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6 vc_col-has-fill text-left\"><div class=\"vc_column-inner custom-responsive-22653050 vc_custom_1702408177552\"><div class=\"wpb_wrapper\"><div class=\"d-inline-block\" ><div class=\"pix-img-el    fly-sm text-center d-inline-block  w-100 rounded-10\"  ><img class=\"card-img2 pix-img-elem rounded-10  h-1002\" style=\"height:auto;\" width=\"821\" height=\"300\" srcset=\"https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Faqs-2.jpg 821w, https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Faqs-2-300x110.jpg 300w, https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Faqs-2-768x281.jpg 768w, https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Faqs-2-600x219.jpg 600w\" sizes=\"(max-width: 821px) 100vw, 821px\" src=\"https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Faqs-2.jpg\" alt=\"Image link\" \/><\/div><\/div><div id=\"el1716578543010-1d1a07f5-91f4\" class=\"pix-highlighted-element text-left  vc_custom_1716578598085\"><h3 class=\"pix-highlighted-items\" style=\"\" data-anim-type=\"\" data-anim-delay=\"0\"><span id=\"el1716578543010-1d1a07f5-91f4-0\" class=\"\"><span class=\"pix-highlighted-text pix-highlight-item font-weight-normal  heading-font text-heading-default\"> Changes or <\/span><\/span><span id=\"el1716578543010-1d1a07f5-91f4-1\" class=\"pix-highlight-bg align-middle2  el1716578543010-1d1a07f5-91f4-1 animate-in\" data-anim-type=\"highlight-grow\" data-anim-delay=\"200\"><span class=\"pix-highlighted-text  pix-highlight-item font-weight-normal  font-weight-bold heading-font text-heading-default\">cancellations <\/span><\/span><span id=\"el1716578543010-1d1a07f5-91f4-2\" class=\"\"><span class=\"pix-highlighted-text pix-highlight-item font-weight-normal  heading-font text-heading-default\">of reservations<\/span><\/span><\/h3><\/div><div class=\"accordion w-100 accordion-card bg-white2 rounded-lg2  vc_custom_1704481254635\" id=\"accordion-1645578826043-7645d527-e9b7\"><div class=\"card\">\n           <div class=\"card-header bg-white pix-mb-10 shadow-sm rounded-lg\" id=\"heading1645578826044-ed65fccd-f2d77630-aa16\">\n               <button class=\"btn btn-link text-left rounded-lg bg-white\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse1645578826044-ed65fccd-f2d77630-aa16\" aria-expanded=\"true\" aria-controls=\"collapse1645578826044-ed65fccd-f2d77630-aa16\" ><span class=\"d-inline-block text-primary svg-20 pix-mr-10\"><svg width=\"100%\" height=\"100%\" viewbox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <defs><\/defs> <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <circle fill=\"#000000\" opacity=\"0.3\" cx=\"12\" cy=\"12\" r=\"10\"><\/circle> <path d=\"M16.7689447,7.81768175 C17.1457787,7.41393107 17.7785676,7.39211077 18.1823183,7.76894473 C18.5860689,8.1457787 18.6078892,8.77856757 18.2310553,9.18231825 L11.2310553,16.6823183 C10.8654446,17.0740439 10.2560456,17.107974 9.84920863,16.7592566 L6.34920863,13.7592566 C5.92988278,13.3998345 5.88132125,12.7685345 6.2407434,12.3492086 C6.60016555,11.9298828 7.23146553,11.8813212 7.65079137,12.2407434 L10.4229928,14.616916 L16.7689447,7.81768175 Z\" fill=\"#000000\" fill-rule=\"nonzero\"><\/path> <\/g> <\/svg><\/span><span class=\"font-weight-bold secondary-font text-heading-default\" >How can I make changes to my reservation?<\/span><\/button>\n           <\/div>\n           <div id=\"collapse1645578826044-ed65fccd-f2d77630-aa16\" class=\"collapse\" aria-labelledby=\"heading1645578826044-ed65fccd-f2d77630-aa16\">\n             <div class=\"card-body\">\n                 <div class=\"pix-el-text w-100\" ><p class=\"text-body-default\" >To make changes to your reservation, it's important to notify us at least # days in advance of the scheduled date for your service. This way, we can ensure efficient management and provide you with the best possible service.<\/p><\/div>\n             <\/div>\n           <\/div>\n         <\/div><div class=\"card\">\n           <div class=\"card-header bg-white pix-mb-10 shadow-sm rounded-lg\" id=\"heading1645578826045-6c169520-72877630-aa16\">\n               <button class=\"btn btn-link text-left rounded-lg bg-white\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse1645578826045-6c169520-72877630-aa16\" aria-expanded=\"true\" aria-controls=\"collapse1645578826045-6c169520-72877630-aa16\" ><span class=\"d-inline-block text-primary svg-20 pix-mr-10\"><svg width=\"100%\" height=\"100%\" viewbox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <defs><\/defs> <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <circle fill=\"#000000\" opacity=\"0.3\" cx=\"12\" cy=\"12\" r=\"10\"><\/circle> <path d=\"M16.7689447,7.81768175 C17.1457787,7.41393107 17.7785676,7.39211077 18.1823183,7.76894473 C18.5860689,8.1457787 18.6078892,8.77856757 18.2310553,9.18231825 L11.2310553,16.6823183 C10.8654446,17.0740439 10.2560456,17.107974 9.84920863,16.7592566 L6.34920863,13.7592566 C5.92988278,13.3998345 5.88132125,12.7685345 6.2407434,12.3492086 C6.60016555,11.9298828 7.23146553,11.8813212 7.65079137,12.2407434 L10.4229928,14.616916 L16.7689447,7.81768175 Z\" fill=\"#000000\" fill-rule=\"nonzero\"><\/path> <\/g> <\/svg><\/span><span class=\"font-weight-bold secondary-font text-heading-default\" >How much time do I have to cancel my reservation and get a refund?<\/span><\/button>\n           <\/div>\n           <div id=\"collapse1645578826045-6c169520-72877630-aa16\" class=\"collapse\" aria-labelledby=\"heading1645578826045-6c169520-72877630-aa16\">\n             <div class=\"card-body\">\n                 <div class=\"pix-el-text w-100\" ><p class=\"text-body-default\" >To cancel your reservation and obtain a refund, you must do so with # days' notice.<\/p><\/div>\n             <\/div>\n           <\/div>\n         <\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid vc_row_visible custom-responsive-30130275 vc_custom_1702408259342 vc_row-o-content-top vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-6 vc_col-has-fill text-left\"><div class=\"vc_column-inner custom-responsive-60458016 vc_custom_1702408184642\"><div class=\"wpb_wrapper\"><div class=\"d-inline-block\" ><div class=\"pix-img-el    fly-sm text-center d-inline-block  w-100 rounded-10\"  ><img class=\"card-img2 pix-img-elem rounded-10  h-1002\" style=\"height:auto;\" width=\"821\" height=\"300\" srcset=\"https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Faqs-3.jpg 821w, https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Faqs-3-300x110.jpg 300w, https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Faqs-3-768x281.jpg 768w, https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Faqs-3-600x219.jpg 600w\" sizes=\"(max-width: 821px) 100vw, 821px\" src=\"https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Faqs-3.jpg\" alt=\"Image link\" \/><\/div><\/div><div id=\"el1716578607238-e733c1e7-544b\" class=\"pix-highlighted-element text-left  vc_custom_1716578691092\"><h3 class=\"pix-highlighted-items\" style=\"\" data-anim-type=\"\" data-anim-delay=\"0\"><span id=\"el1716578607238-e733c1e7-544b-0\" class=\"\"><span class=\"pix-highlighted-text pix-highlight-item font-weight-normal  heading-font text-heading-default\"> How can I <\/span><\/span><span id=\"el1716578607238-e733c1e7-544b-1\" class=\"pix-highlight-bg align-middle2  el1716578607238-e733c1e7-544b-1 animate-in\" data-anim-type=\"highlight-grow\" data-anim-delay=\"200\"><span class=\"pix-highlighted-text  pix-highlight-item font-weight-normal  font-weight-bold heading-font text-heading-default\">find my driver?<\/span><\/span><\/h3><\/div><div class=\"accordion w-100 accordion-card bg-white2 rounded-lg2  vc_custom_1704481268422\" id=\"accordion-1702406321444-26deb9f8-9729\"><div class=\"card\">\n           <div class=\"card-header bg-white pix-mb-10 shadow-sm rounded-lg\" id=\"heading1702406321444-b33dc50e-0254\">\n               <button class=\"btn btn-link text-left rounded-lg bg-white\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse1702406321444-b33dc50e-0254\" aria-expanded=\"true\" aria-controls=\"collapse1702406321444-b33dc50e-0254\" ><span class=\"d-inline-block text-primary svg-20 pix-mr-10\"><svg width=\"100%\" height=\"100%\" viewbox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <defs><\/defs> <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <circle fill=\"#000000\" opacity=\"0.3\" cx=\"12\" cy=\"12\" r=\"10\"><\/circle> <path d=\"M16.7689447,7.81768175 C17.1457787,7.41393107 17.7785676,7.39211077 18.1823183,7.76894473 C18.5860689,8.1457787 18.6078892,8.77856757 18.2310553,9.18231825 L11.2310553,16.6823183 C10.8654446,17.0740439 10.2560456,17.107974 9.84920863,16.7592566 L6.34920863,13.7592566 C5.92988278,13.3998345 5.88132125,12.7685345 6.2407434,12.3492086 C6.60016555,11.9298828 7.23146553,11.8813212 7.65079137,12.2407434 L10.4229928,14.616916 L16.7689447,7.81768175 Z\" fill=\"#000000\" fill-rule=\"nonzero\"><\/path> <\/g> <\/svg><\/span><span class=\"font-weight-bold secondary-font text-heading-default\" >At the terminal, what will be the meeting point?<\/span><\/button>\n           <\/div>\n           <div id=\"collapse1702406321444-b33dc50e-0254\" class=\"collapse\" aria-labelledby=\"heading1702406321444-b33dc50e-0254\">\n             <div class=\"card-body\">\n                 <div class=\"pix-el-text w-100\" ><p class=\"text-body-default\" >When you exit the terminal, our driver will be waiting at the designated meeting point.<\/p><\/div><div id=\"duo-icon-159381680\" class=\"slide-in-container w-100\" ><div class=\"py-2\"  ><div class=\"pix-feature-list        py-2 d-flex align-items-center\" ><i class=\"pixicon-plane-4 mr-2 text-primary\" ><\/i><span class=\"text-primary\">Terminal 2: <strong>WelcomeBar<\/strong><\/span><\/div><div class=\"pix-feature-list        py-2 d-flex align-items-center\" ><i class=\"pixicon-plane-4 mr-2 text-primary\" ><\/i><span class=\"text-primary\">Terminal 3: <strong>Air Margaritaville<\/strong><\/span><\/div><div class=\"pix-feature-list        py-2 d-flex align-items-center\" ><i class=\"pixicon-plane-4 mr-2 text-primary\" ><\/i><span class=\"text-primary\">Terminal 4: <strong>WelcomeBar<\/strong><\/span><\/div><\/div><\/div><div class=\"pix-el-text w-100\" ><p class=\"text-body-default\" >So, depending on the terminal where you land, you'll know exactly where to meet our driver to start your transfer without complications.<\/p><\/div>\n             <\/div>\n           <\/div>\n         <\/div><div class=\"card\">\n           <div class=\"card-header bg-white pix-mb-10 shadow-sm rounded-lg\" id=\"heading1702406321445-7faf6926-e213\">\n               <button class=\"btn btn-link text-left rounded-lg bg-white\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse1702406321445-7faf6926-e213\" aria-expanded=\"true\" aria-controls=\"collapse1702406321445-7faf6926-e213\" ><span class=\"d-inline-block text-primary svg-20 pix-mr-10\"><svg width=\"100%\" height=\"100%\" viewbox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <defs><\/defs> <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <circle fill=\"#000000\" opacity=\"0.3\" cx=\"12\" cy=\"12\" r=\"10\"><\/circle> <path d=\"M16.7689447,7.81768175 C17.1457787,7.41393107 17.7785676,7.39211077 18.1823183,7.76894473 C18.5860689,8.1457787 18.6078892,8.77856757 18.2310553,9.18231825 L11.2310553,16.6823183 C10.8654446,17.0740439 10.2560456,17.107974 9.84920863,16.7592566 L6.34920863,13.7592566 C5.92988278,13.3998345 5.88132125,12.7685345 6.2407434,12.3492086 C6.60016555,11.9298828 7.23146553,11.8813212 7.65079137,12.2407434 L10.4229928,14.616916 L16.7689447,7.81768175 Z\" fill=\"#000000\" fill-rule=\"nonzero\"><\/path> <\/g> <\/svg><\/span><span class=\"font-weight-bold secondary-font text-heading-default\" >How can I know if the driver is already at the terminal?<\/span><\/button>\n           <\/div>\n           <div id=\"collapse1702406321445-7faf6926-e213\" class=\"collapse\" aria-labelledby=\"heading1702406321445-7faf6926-e213\">\n             <div class=\"card-body\">\n                 <div class=\"pix-el-text w-100\" ><p class=\"text-body-default\" >After landing, the reservations team will contact you via WhatsApp, SMS, or phone call to address any questions and guide you.<\/p><\/div>\n             <\/div>\n           <\/div>\n         <\/div><div class=\"card\">\n           <div class=\"card-header bg-white pix-mb-10 shadow-sm rounded-lg\" id=\"heading1702406810202-ea027237-85db\">\n               <button class=\"btn btn-link text-left rounded-lg bg-white\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse1702406810202-ea027237-85db\" aria-expanded=\"true\" aria-controls=\"collapse1702406810202-ea027237-85db\" ><span class=\"d-inline-block text-primary svg-20 pix-mr-10\"><svg width=\"100%\" height=\"100%\" viewbox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <defs><\/defs> <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <circle fill=\"#000000\" opacity=\"0.3\" cx=\"12\" cy=\"12\" r=\"10\"><\/circle> <path d=\"M16.7689447,7.81768175 C17.1457787,7.41393107 17.7785676,7.39211077 18.1823183,7.76894473 C18.5860689,8.1457787 18.6078892,8.77856757 18.2310553,9.18231825 L11.2310553,16.6823183 C10.8654446,17.0740439 10.2560456,17.107974 9.84920863,16.7592566 L6.34920863,13.7592566 C5.92988278,13.3998345 5.88132125,12.7685345 6.2407434,12.3492086 C6.60016555,11.9298828 7.23146553,11.8813212 7.65079137,12.2407434 L10.4229928,14.616916 L16.7689447,7.81768175 Z\" fill=\"#000000\" fill-rule=\"nonzero\"><\/path> <\/g> <\/svg><\/span><span class=\"font-weight-bold secondary-font text-heading-default\" >How to identify the company staff?<\/span><\/button>\n           <\/div>\n           <div id=\"collapse1702406810202-ea027237-85db\" class=\"collapse\" aria-labelledby=\"heading1702406810202-ea027237-85db\">\n             <div class=\"card-body\">\n                 <div class=\"pix-el-text w-100\" ><p class=\"text-body-default\" >The company staff will wear a distinctive uniform with the company logo, as well as a name badge. Additionally, they will have a personalized banner with their name clearly visible.<\/p><\/div>\n             <\/div>\n           <\/div>\n         <\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6 text-left\"><div class=\"vc_column-inner custom-responsive-167221957 vc_custom_1702408191515\"><div class=\"wpb_wrapper\"><div id=\"el1716578703171-8d28f750-a6f3\" class=\"pix-highlighted-element text-left  vc_custom_1716578769171\"><h3 class=\"pix-highlighted-items\" style=\"\" data-anim-type=\"\" data-anim-delay=\"0\"><span id=\"el1716578703171-8d28f750-a6f3-0\" class=\"\"><span class=\"pix-highlighted-text pix-highlight-item font-weight-normal  heading-font text-heading-default\">I would like to be greeted with <\/span><\/span><span id=\"el1716578703171-8d28f750-a6f3-1\" class=\"pix-highlight-bg align-middle2  el1716578703171-8d28f750-a6f3-1 animate-in\" data-anim-type=\"highlight-grow\" data-anim-delay=\"200\"><span class=\"pix-highlighted-text  pix-highlight-item font-weight-normal  font-weight-bold heading-font text-heading-default\">something special upon my arrival<\/span><\/span><\/h3><\/div><div class=\"accordion w-100 accordion-card bg-white2 rounded-lg2  vc_custom_1704481275128\" id=\"accordion-1702406321439-fce5c173-43f8\"><div class=\"card\">\n           <div class=\"card-header bg-white pix-mb-10 shadow-sm rounded-lg\" id=\"heading1702406321439-b8cca32d-9026\">\n               <button class=\"btn btn-link text-left rounded-lg bg-white\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse1702406321439-b8cca32d-9026\" aria-expanded=\"true\" aria-controls=\"collapse1702406321439-b8cca32d-9026\" ><span class=\"d-inline-block text-primary svg-20 pix-mr-10\"><svg width=\"100%\" height=\"100%\" viewbox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <defs><\/defs> <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <circle fill=\"#000000\" opacity=\"0.3\" cx=\"12\" cy=\"12\" r=\"10\"><\/circle> <path d=\"M16.7689447,7.81768175 C17.1457787,7.41393107 17.7785676,7.39211077 18.1823183,7.76894473 C18.5860689,8.1457787 18.6078892,8.77856757 18.2310553,9.18231825 L11.2310553,16.6823183 C10.8654446,17.0740439 10.2560456,17.107974 9.84920863,16.7592566 L6.34920863,13.7592566 C5.92988278,13.3998345 5.88132125,12.7685345 6.2407434,12.3492086 C6.60016555,11.9298828 7.23146553,11.8813212 7.65079137,12.2407434 L10.4229928,14.616916 L16.7689447,7.81768175 Z\" fill=\"#000000\" fill-rule=\"nonzero\"><\/path> <\/g> <\/svg><\/span><span class=\"font-weight-bold secondary-font text-heading-default\" >Can I request special amenities?<\/span><\/button>\n           <\/div>\n           <div id=\"collapse1702406321439-b8cca32d-9026\" class=\"collapse\" aria-labelledby=\"heading1702406321439-b8cca32d-9026\">\n             <div class=\"card-body\">\n                 <div class=\"pix-el-text w-100\" ><p class=\"text-body-default\" >If you wish to request any exclusive amenities or if your trip is for a special occasion, we would be delighted to assist you. You can make your request to the reservations department, and we will gladly provide you with whatever you desire, for an additional cost.<\/p><\/div>\n             <\/div>\n           <\/div>\n         <\/div><\/div><div id=\"el1716578771898-4d6f32fb-82c0\" class=\"pix-highlighted-element text-left  vc_custom_1716578952645\"><h3 class=\"pix-highlighted-items\" style=\"\" data-anim-type=\"\" data-anim-delay=\"0\"><span id=\"el1716578771898-4d6f32fb-82c0-0\" class=\"\"><span class=\"pix-highlighted-text pix-highlight-item font-weight-normal  heading-font text-heading-default\">What happens if <\/span><\/span><span id=\"el1716578771898-4d6f32fb-82c0-1\" class=\"pix-highlight-bg align-middle2  el1716578771898-4d6f32fb-82c0-1 animate-in\" data-anim-type=\"highlight-grow\" data-anim-delay=\"200\"><span class=\"pix-highlighted-text  pix-highlight-item font-weight-normal  font-weight-bold heading-font text-heading-default\">my arrival flight is early or delayed?<\/span><\/span><\/h3><\/div><div class=\"accordion w-100 accordion-card bg-white2 rounded-lg2  vc_custom_1704481345861\" id=\"accordion-1702407361725-46f49fb4-9be4\"><div class=\"card\">\n           <div class=\"card-header bg-white pix-mb-10 shadow-sm rounded-lg\" id=\"heading1702407361801-67482d1f-1664\">\n               <button class=\"btn btn-link text-left rounded-lg bg-white\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse1702407361801-67482d1f-1664\" aria-expanded=\"true\" aria-controls=\"collapse1702407361801-67482d1f-1664\" ><span class=\"d-inline-block text-primary svg-20 pix-mr-10\"><svg width=\"100%\" height=\"100%\" viewbox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <defs><\/defs> <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <circle fill=\"#000000\" opacity=\"0.3\" cx=\"12\" cy=\"12\" r=\"10\"><\/circle> <path d=\"M16.7689447,7.81768175 C17.1457787,7.41393107 17.7785676,7.39211077 18.1823183,7.76894473 C18.5860689,8.1457787 18.6078892,8.77856757 18.2310553,9.18231825 L11.2310553,16.6823183 C10.8654446,17.0740439 10.2560456,17.107974 9.84920863,16.7592566 L6.34920863,13.7592566 C5.92988278,13.3998345 5.88132125,12.7685345 6.2407434,12.3492086 C6.60016555,11.9298828 7.23146553,11.8813212 7.65079137,12.2407434 L10.4229928,14.616916 L16.7689447,7.81768175 Z\" fill=\"#000000\" fill-rule=\"nonzero\"><\/path> <\/g> <\/svg><\/span><span class=\"font-weight-bold secondary-font text-heading-default\" >Can my flight be tracked in real-time?<\/span><\/button>\n           <\/div>\n           <div id=\"collapse1702407361801-67482d1f-1664\" class=\"collapse\" aria-labelledby=\"heading1702407361801-67482d1f-1664\">\n             <div class=\"card-body\">\n                 <div class=\"pix-el-text w-100\" ><p class=\"text-body-default\" >Of course! Our operators closely track your flight to stay informed and anticipate your arrival. Your comfort and punctuality are our priority.<\/p><\/div>\n             <\/div>\n           <\/div>\n         <\/div><\/div><div id=\"el1716578854147-997a87d1-dc88\" class=\"pix-highlighted-element text-left  vc_custom_1716578974546\"><h3 class=\"pix-highlighted-items\" style=\"\" data-anim-type=\"\" data-anim-delay=\"0\"><span id=\"el1716578854147-997a87d1-dc88-0\" class=\"\"><span class=\"pix-highlighted-text pix-highlight-item font-weight-normal  heading-font text-heading-default\">I think I left my <\/span><\/span><span id=\"el1716578854147-997a87d1-dc88-1\" class=\"pix-highlight-bg align-middle2  el1716578854147-997a87d1-dc88-1 animate-in\" data-anim-type=\"highlight-grow\" data-anim-delay=\"200\"><span class=\"pix-highlighted-text  pix-highlight-item font-weight-normal  font-weight-bold heading-font text-heading-default\">phone in the vehicle<\/span><\/span><\/h3><\/div><div class=\"accordion w-100 accordion-card bg-white2 rounded-lg2  vc_custom_1704481352179\" id=\"accordion-1702407591248-09913ab3-0206\"><div class=\"card\">\n           <div class=\"card-header bg-white pix-mb-10 shadow-sm rounded-lg\" id=\"heading1702407591322-54cd62ad-5511\">\n               <button class=\"btn btn-link text-left rounded-lg bg-white\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse1702407591322-54cd62ad-5511\" aria-expanded=\"true\" aria-controls=\"collapse1702407591322-54cd62ad-5511\" ><span class=\"d-inline-block text-primary svg-20 pix-mr-10\"><svg width=\"100%\" height=\"100%\" viewbox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <defs><\/defs> <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <circle fill=\"#000000\" opacity=\"0.3\" cx=\"12\" cy=\"12\" r=\"10\"><\/circle> <path d=\"M16.7689447,7.81768175 C17.1457787,7.41393107 17.7785676,7.39211077 18.1823183,7.76894473 C18.5860689,8.1457787 18.6078892,8.77856757 18.2310553,9.18231825 L11.2310553,16.6823183 C10.8654446,17.0740439 10.2560456,17.107974 9.84920863,16.7592566 L6.34920863,13.7592566 C5.92988278,13.3998345 5.88132125,12.7685345 6.2407434,12.3492086 C6.60016555,11.9298828 7.23146553,11.8813212 7.65079137,12.2407434 L10.4229928,14.616916 L16.7689447,7.81768175 Z\" fill=\"#000000\" fill-rule=\"nonzero\"><\/path> <\/g> <\/svg><\/span><span class=\"font-weight-bold secondary-font text-heading-default\" >What happens if I leave items behind in the vehicle?<\/span><\/button>\n           <\/div>\n           <div id=\"collapse1702407591322-54cd62ad-5511\" class=\"collapse\" aria-labelledby=\"heading1702407591322-54cd62ad-5511\">\n             <div class=\"card-body\">\n                 <div class=\"pix-el-text w-100\" ><p class=\"text-body-default\" >Our operators conduct a thorough inspection of the vehicle before concluding the service, aiming to detect any forgotten items and ensure they are returned to their owner. Their attention ensures that our passengers can retrieve their belongings and enjoy a worry-free travel experience.<\/p><\/div>\n             <\/div>\n           <\/div>\n         <\/div><\/div><\/div><\/div><\/div><\/div><\/section><div class=\"vc_row-full-width vc_clearfix\"><\/div><section class=\"vc_section vc_section_visible\" data-section-name=\"\"><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid vc_row_visible pix-intro-1 vc_custom_1702415691441 vc_column-gap-35 vc_row-o-content-middle vc_row-flex bg-gradient-dark\"><div class=\"particles-container\"><div class=\"pix-intro-img jarallax\" data-jarallax data-speed=\"0.8\"><img loading=\"lazy\" class=\"jarallax-img pix-opacity-2\"  src=\"https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Preguntas-frecuentes-bermex.jpg\" alt=\"\" \/><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 text-center\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"container\"><div class=\"row justify-content-center\"><div class=\"col bg-white2 rounded-lg2  vc_custom_1717456705385 animate-in w-100 m-32 p-42 pix-py-30 col-sm-auto d-md-flex align-items-center text-center text-sm-left justify-content-between2\" style=\"z-index:11;\" data-anim-delay=\"0\" data-anim-type=\"fade-in-up\"><div class=\"mr-md-5\"><h2 class=\"d-block mr-md-3 mb-md-0 mb-md-0 text-white font-weight-bold text-white\" style=\"\">It will be a pleasure to asist you<\/h2><span class=\"d-block mr-md-3 mb-md-0 mb-md-0 pix-mt-10  font-weight-bold text-18 text-light-opacity-7\" style=\"\">Do you need to clarify your doubts? Don't worry! We're here to provide you with all the answers you need. Our team of experts is ready to address any questions you have.<\/span><\/div><div class=\"flex-fill mt-4 mt-sm-0 mt-md-0 text-md-right flex-grow-1\" style=\"min-width:250px;max-width:100%;\"><a  href=\"https:\/\/api.whatsapp.com\/send?phone=529982917676\" class=\"btn mb-0     shadow-lg shadow-hover-lg text-secondary btn-white d-inline-block pix-hover-item      btn-rounded animate-in btn-lg\"   data-anim-type=\"fade-in-up\" data-anim-delay=\"0\" ><i class=\"font-weight-bold pixicon-whatsapp2  pix-hover-left  mr-1\"><\/i> <span class=\"font-weight-bold\" >WhatsApp<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><\/section>\n<\/section>","protected":false},"excerpt":{"rendered":"Join the elitesPreguntas frecuentesObt\u00e9n informaci\u00f3n confiable y ahorra tiempo en encontrar la soluci\u00f3n correcta. Airport ground transportation reservation \u00bfComo puedo realizar mi reserva? Para realizar la reserva, ofrecemos tres opciones: a trav\u00e9s de este medio, v\u00eda correo electr\u00f3nico o mediante...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/bermex.mx\/en\/wp-json\/wp\/v2\/pages\/3711"}],"collection":[{"href":"https:\/\/bermex.mx\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bermex.mx\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bermex.mx\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bermex.mx\/en\/wp-json\/wp\/v2\/comments?post=3711"}],"version-history":[{"count":38,"href":"https:\/\/bermex.mx\/en\/wp-json\/wp\/v2\/pages\/3711\/revisions"}],"predecessor-version":[{"id":24243,"href":"https:\/\/bermex.mx\/en\/wp-json\/wp\/v2\/pages\/3711\/revisions\/24243"}],"wp:attachment":[{"href":"https:\/\/bermex.mx\/en\/wp-json\/wp\/v2\/media?parent=3711"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}