{
    "id": 3711,
    "date": "2023-12-12T18:09:12",
    "date_gmt": "2023-12-12T18:09:12",
    "guid": {
        "rendered": "https:\/\/paginasmonterrey.com\/bermex\/?page_id=3711"
    },
    "modified": "2024-06-03T23:18:44",
    "modified_gmt": "2024-06-03T23:18:44",
    "slug": "faqs",
    "status": "publish",
    "type": "page",
    "link": "https:\/\/bermex.mx\/es\/faqs\/",
    "title": {
        "rendered": "FAQS"
    },
    "content": {
        "rendered": "<section class=\"wpb-content-wrapper\"><section data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" data-jarallax-video=\"mp4:https:\/\/bermex.mx\/wp-content\/uploads\/2024\/01\/preguntas_frecuentes_video.mp4\" data-speed=\"0.4\" data-vc-parallax-image=\"mp4:https:\/\/bermex.mx\/wp-content\/uploads\/2024\/01\/preguntas_frecuentes_video.mp4\" class=\"vc_section vc_section_visible vc_custom_1716493331263 vc_section-has-fill vc_video-bg-container2 jarallax bg-gradient-primary\" data-section-name=\"\"><div class=\"pix_element_overlay  bg-gradient-primary\" style=\"pointer-events:none;;position:absolute;width:100%;height:100%;top:0;left:0;opacity:0.85;\"><\/div><div class=\"pix-divider pix-bottom-divider\" data-style=\"style-dynamic\" style=\"bottom:-1px;\"><div class=\"pix-dividers-box\" >\n                    <svg class=\"pix-shape-dividers\"  viewbox=\"0 0 100 100\" preserveaspectratio=\"none\">\n                        <defs><\/defs><path d=\"\" class=\"\" fill=\"rgba(255,255,255,0.25)\"><\/path><path d=\"\" class=\"\" fill=\"rgba(255,255,255,0.5)\"><\/path><path d=\"\" class=\"\" fill=\"#ffffff\"><\/path>\n                    <\/svg>\n                <\/div><\/div><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid vc_row_visible\"><div class=\"wpb_column vc_column_container vc_col-sm-12 text-center\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><span class=\"pix-badge-element h6 d-inline-block mr-1 animate-in\" data-anim-type=\"fade-in-up\" data-anim-delay=\"0\"><span class=\"badge font-weight-bold secondary-font bg-light-opacity-2  vc_custom_1588954115831\" style=\" \"><span class=\"text-white\" style=\"\">Join the elites<\/span><\/span><\/span><div  class=\"pix-heading-el text-center  vc_custom_1716578321022\"><div><div class=\"slide-in-container\"><h1 class=\"text-white font-weight-bold display-4 heading-text el-title_custom_color mb-12\" style=\"\" data-anim-type=\"\" data-anim-delay=\"0\">Preguntas frecuentes<\/h1><\/div><\/div><\/div><div class=\"pix-el-text w-100 text-center\" ><p class=\"text-20  text-light-opacity-5 text-center\" ><span class=\"text-light-opacity-5 animate-in d-inline-block\" data-anim-delay=\"200\" data-anim-type=\"fade-in-up\">Obt\u00e9n informaci\u00f3n confiable y ahorra tiempo en encontrar la soluci\u00f3n correcta.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><\/section><div class=\"vc_row-full-width vc_clearfix\"><\/div><section id=\"pix_section_features\" data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_section vc_section_visible pix_section_features vc_custom_1702408134020 vc_section-has-fill\" data-section-name=\"\"><div class=\"vc_row wpb_row vc_row-fluid vc_row_visible custom-responsive-35304828 vc_custom_1702408251288 vc_row-o-content-top vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-6 text-left\"><div class=\"vc_column-inner custom-responsive-1404658 vc_custom_1702408167574\"><div class=\"wpb_wrapper\"><div class=\"d-inline-block\" ><div class=\"pix-img-el    fly-sm text-center d-inline-block  w-100 rounded-10\"  ><img class=\"card-img2 pix-img-elem rounded-10  h-1002\" style=\"height:auto;\" width=\"821\" height=\"300\" srcset=\"https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Faqs-1.jpg 821w, https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Faqs-1-300x110.jpg 300w, https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Faqs-1-768x281.jpg 768w, https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Faqs-1-600x219.jpg 600w\" sizes=\"(max-width: 821px) 100vw, 821px\" src=\"https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Faqs-1.jpg\" alt=\"Image link\" \/><\/div><\/div><div id=\"el1613524452214-86284c40-9174\" class=\"pix-highlighted-element text-left  vc_custom_1716578521235\"><h3 class=\"pix-highlighted-items\" style=\"\" data-anim-type=\"\" data-anim-delay=\"0\"><span id=\"el1613524452214-86284c40-9174-0\" class=\"\"><span class=\"pix-highlighted-text pix-highlight-item font-weight-normal  heading-font text-heading-default\">Reserva de transportaci\u00f3n <\/span><\/span><span id=\"el1613524452214-86284c40-9174-1\" class=\"pix-highlight-bg align-middle2  el1613524452214-86284c40-9174-1 animate-in\" data-anim-type=\"highlight-grow\" data-anim-delay=\"200\"><span class=\"pix-highlighted-text  pix-highlight-item font-weight-normal  font-weight-bold heading-font text-heading-default\">terrestre en el aeropuerto<\/span><\/span><\/h3><\/div><div class=\"accordion w-100 accordion-card bg-white2 rounded-lg2  vc_custom_1704481261230\" id=\"accordion-1702406008288-bcbc23bc-e9ca\"><div class=\"card\">\n           <div class=\"card-header bg-white pix-mb-10 shadow-sm rounded-lg\" id=\"heading1702406008289-1327fe72-c6c1\">\n               <button class=\"btn btn-link text-left rounded-lg bg-white\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse1702406008289-1327fe72-c6c1\" aria-expanded=\"true\" aria-controls=\"collapse1702406008289-1327fe72-c6c1\" ><span class=\"d-inline-block text-primary svg-20 pix-mr-10\"><svg width=\"100%\" height=\"100%\" viewbox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <defs><\/defs> <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <circle fill=\"#000000\" opacity=\"0.3\" cx=\"12\" cy=\"12\" r=\"10\"><\/circle> <path d=\"M16.7689447,7.81768175 C17.1457787,7.41393107 17.7785676,7.39211077 18.1823183,7.76894473 C18.5860689,8.1457787 18.6078892,8.77856757 18.2310553,9.18231825 L11.2310553,16.6823183 C10.8654446,17.0740439 10.2560456,17.107974 9.84920863,16.7592566 L6.34920863,13.7592566 C5.92988278,13.3998345 5.88132125,12.7685345 6.2407434,12.3492086 C6.60016555,11.9298828 7.23146553,11.8813212 7.65079137,12.2407434 L10.4229928,14.616916 L16.7689447,7.81768175 Z\" fill=\"#000000\" fill-rule=\"nonzero\"><\/path> <\/g> <\/svg><\/span><span class=\"font-weight-bold secondary-font text-heading-default\" >\u00bfComo puedo realizar mi reserva?<\/span><\/button>\n           <\/div>\n           <div id=\"collapse1702406008289-1327fe72-c6c1\" class=\"collapse\" aria-labelledby=\"heading1702406008289-1327fe72-c6c1\">\n             <div class=\"card-body\">\n                 <div class=\"pix-el-text w-100\" ><p class=\"text-body-default\" >Para realizar la reserva, ofrecemos tres opciones: a trav\u00e9s de este medio, v\u00eda correo electr\u00f3nico o mediante WhatsApp. Simplemente ind\u00edquenos las fechas en las que desear\u00eda disfrutar de nuestro servicio y estaremos encantados de gestionar su reservaci\u00f3n.<\/p><\/div>\n             <\/div>\n           <\/div>\n         <\/div><div class=\"card\">\n           <div class=\"card-header bg-white pix-mb-10 shadow-sm rounded-lg\" id=\"heading1702406008290-4b8c998d-ea98\">\n               <button class=\"btn btn-link text-left rounded-lg bg-white\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse1702406008290-4b8c998d-ea98\" aria-expanded=\"true\" aria-controls=\"collapse1702406008290-4b8c998d-ea98\" ><span class=\"d-inline-block text-primary svg-20 pix-mr-10\"><svg width=\"100%\" height=\"100%\" viewbox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <defs><\/defs> <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <circle fill=\"#000000\" opacity=\"0.3\" cx=\"12\" cy=\"12\" r=\"10\"><\/circle> <path d=\"M16.7689447,7.81768175 C17.1457787,7.41393107 17.7785676,7.39211077 18.1823183,7.76894473 C18.5860689,8.1457787 18.6078892,8.77856757 18.2310553,9.18231825 L11.2310553,16.6823183 C10.8654446,17.0740439 10.2560456,17.107974 9.84920863,16.7592566 L6.34920863,13.7592566 C5.92988278,13.3998345 5.88132125,12.7685345 6.2407434,12.3492086 C6.60016555,11.9298828 7.23146553,11.8813212 7.65079137,12.2407434 L10.4229928,14.616916 L16.7689447,7.81768175 Z\" fill=\"#000000\" fill-rule=\"nonzero\"><\/path> <\/g> <\/svg><\/span><span class=\"font-weight-bold secondary-font text-heading-default\" >\u00bfCon cu\u00e1nto tiempo puedo anticipar mi reserva?<\/span><\/button>\n           <\/div>\n           <div id=\"collapse1702406008290-4b8c998d-ea98\" class=\"collapse\" aria-labelledby=\"heading1702406008290-4b8c998d-ea98\">\n             <div class=\"card-body\">\n                 <div class=\"pix-el-text w-100\" ><p class=\"text-body-default\" >Para asegurar su reserva, le recomendamos realizarla con al menos 2 d\u00edas de antelaci\u00f3n.<\/p><\/div>\n             <\/div>\n           <\/div>\n         <\/div><div class=\"card\">\n           <div class=\"card-header bg-white pix-mb-10 shadow-sm rounded-lg\" id=\"heading1702406008291-793e4553-b423\">\n               <button class=\"btn btn-link text-left rounded-lg bg-white\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse1702406008291-793e4553-b423\" aria-expanded=\"true\" aria-controls=\"collapse1702406008291-793e4553-b423\" ><span class=\"d-inline-block text-primary svg-20 pix-mr-10\"><svg width=\"100%\" height=\"100%\" viewbox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <defs><\/defs> <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <circle fill=\"#000000\" opacity=\"0.3\" cx=\"12\" cy=\"12\" r=\"10\"><\/circle> <path d=\"M16.7689447,7.81768175 C17.1457787,7.41393107 17.7785676,7.39211077 18.1823183,7.76894473 C18.5860689,8.1457787 18.6078892,8.77856757 18.2310553,9.18231825 L11.2310553,16.6823183 C10.8654446,17.0740439 10.2560456,17.107974 9.84920863,16.7592566 L6.34920863,13.7592566 C5.92988278,13.3998345 5.88132125,12.7685345 6.2407434,12.3492086 C6.60016555,11.9298828 7.23146553,11.8813212 7.65079137,12.2407434 L10.4229928,14.616916 L16.7689447,7.81768175 Z\" fill=\"#000000\" fill-rule=\"nonzero\"><\/path> <\/g> <\/svg><\/span><span class=\"font-weight-bold secondary-font text-heading-default\" >\u00bfCu\u00e1les son las formas de pago que maneja?<\/span><\/button>\n           <\/div>\n           <div id=\"collapse1702406008291-793e4553-b423\" class=\"collapse\" aria-labelledby=\"heading1702406008291-793e4553-b423\">\n             <div class=\"card-body\">\n                 <div class=\"pix-el-text w-100\" ><p class=\"text-body-default\" >Las formas de pago que aceptamos son: transferencia electr\u00f3nica y pagos con tarjeta. Si desea obtener m\u00e1s informaci\u00f3n sobre las opciones de pago disponibles, no dude en ponerse en contacto con nosotros, estaremos encantados de ayudarle.<\/p><\/div>\n             <\/div>\n           <\/div>\n         <\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6 vc_col-has-fill text-left\"><div class=\"vc_column-inner custom-responsive-33316522 vc_custom_1702408177552\"><div class=\"wpb_wrapper\"><div class=\"d-inline-block\" ><div class=\"pix-img-el    fly-sm text-center d-inline-block  w-100 rounded-10\"  ><img class=\"card-img2 pix-img-elem rounded-10  h-1002\" style=\"height:auto;\" width=\"821\" height=\"300\" srcset=\"https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Faqs-2.jpg 821w, https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Faqs-2-300x110.jpg 300w, https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Faqs-2-768x281.jpg 768w, https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Faqs-2-600x219.jpg 600w\" sizes=\"(max-width: 821px) 100vw, 821px\" src=\"https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Faqs-2.jpg\" alt=\"Image link\" \/><\/div><\/div><div id=\"el1702406000849-b3499493-f994\" class=\"pix-highlighted-element text-left  vc_custom_1716578540803\"><h3 class=\"pix-highlighted-items\" style=\"\" data-anim-type=\"\" data-anim-delay=\"0\"><span id=\"el1702406000849-b3499493-f994-0\" class=\"\"><span class=\"pix-highlighted-text pix-highlight-item font-weight-normal  heading-font text-heading-default\">Cambios o <\/span><\/span><span id=\"el1702406000849-b3499493-f994-1\" class=\"pix-highlight-bg align-middle2  el1702406000849-b3499493-f994-1 animate-in\" data-anim-type=\"highlight-grow\" data-anim-delay=\"200\"><span class=\"pix-highlighted-text  pix-highlight-item font-weight-normal  font-weight-bold heading-font text-heading-default\">cancelaciones <\/span><\/span><span id=\"el1702406000849-b3499493-f994-2\" class=\"\"><span class=\"pix-highlighted-text pix-highlight-item font-weight-normal  heading-font text-heading-default\">de reservas<\/span><\/span><\/h3><\/div><div class=\"accordion w-100 accordion-card bg-white2 rounded-lg2  vc_custom_1704481254635\" id=\"accordion-1645578826043-7645d527-e9b7\"><div class=\"card\">\n           <div class=\"card-header bg-white pix-mb-10 shadow-sm rounded-lg\" id=\"heading1645578826044-ed65fccd-f2d77630-aa16\">\n               <button class=\"btn btn-link text-left rounded-lg bg-white\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse1645578826044-ed65fccd-f2d77630-aa16\" aria-expanded=\"true\" aria-controls=\"collapse1645578826044-ed65fccd-f2d77630-aa16\" ><span class=\"d-inline-block text-primary svg-20 pix-mr-10\"><svg width=\"100%\" height=\"100%\" viewbox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <defs><\/defs> <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <circle fill=\"#000000\" opacity=\"0.3\" cx=\"12\" cy=\"12\" r=\"10\"><\/circle> <path d=\"M16.7689447,7.81768175 C17.1457787,7.41393107 17.7785676,7.39211077 18.1823183,7.76894473 C18.5860689,8.1457787 18.6078892,8.77856757 18.2310553,9.18231825 L11.2310553,16.6823183 C10.8654446,17.0740439 10.2560456,17.107974 9.84920863,16.7592566 L6.34920863,13.7592566 C5.92988278,13.3998345 5.88132125,12.7685345 6.2407434,12.3492086 C6.60016555,11.9298828 7.23146553,11.8813212 7.65079137,12.2407434 L10.4229928,14.616916 L16.7689447,7.81768175 Z\" fill=\"#000000\" fill-rule=\"nonzero\"><\/path> <\/g> <\/svg><\/span><span class=\"font-weight-bold secondary-font text-heading-default\" >\u00bfC\u00f3mo puedo hacer cambios en mi reserva?<\/span><\/button>\n           <\/div>\n           <div id=\"collapse1645578826044-ed65fccd-f2d77630-aa16\" class=\"collapse\" aria-labelledby=\"heading1645578826044-ed65fccd-f2d77630-aa16\">\n             <div class=\"card-body\">\n                 <div class=\"pix-el-text w-100\" ><p class=\"text-body-default\" >Para realizar cambios en su reserva, es importante notificar con al menos # d\u00edas de anticipaci\u00f3n a la fecha programada para su servicio. De esta manera, se podr\u00e1 garantizar una gesti\u00f3n eficiente y brindarle el mejor servicio posible.<\/p><\/div>\n             <\/div>\n           <\/div>\n         <\/div><div class=\"card\">\n           <div class=\"card-header bg-white pix-mb-10 shadow-sm rounded-lg\" id=\"heading1645578826045-6c169520-72877630-aa16\">\n               <button class=\"btn btn-link text-left rounded-lg bg-white\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse1645578826045-6c169520-72877630-aa16\" aria-expanded=\"true\" aria-controls=\"collapse1645578826045-6c169520-72877630-aa16\" ><span class=\"d-inline-block text-primary svg-20 pix-mr-10\"><svg width=\"100%\" height=\"100%\" viewbox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <defs><\/defs> <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <circle fill=\"#000000\" opacity=\"0.3\" cx=\"12\" cy=\"12\" r=\"10\"><\/circle> <path d=\"M16.7689447,7.81768175 C17.1457787,7.41393107 17.7785676,7.39211077 18.1823183,7.76894473 C18.5860689,8.1457787 18.6078892,8.77856757 18.2310553,9.18231825 L11.2310553,16.6823183 C10.8654446,17.0740439 10.2560456,17.107974 9.84920863,16.7592566 L6.34920863,13.7592566 C5.92988278,13.3998345 5.88132125,12.7685345 6.2407434,12.3492086 C6.60016555,11.9298828 7.23146553,11.8813212 7.65079137,12.2407434 L10.4229928,14.616916 L16.7689447,7.81768175 Z\" fill=\"#000000\" fill-rule=\"nonzero\"><\/path> <\/g> <\/svg><\/span><span class=\"font-weight-bold secondary-font text-heading-default\" >\u00bfDe cu\u00e1nto tiempo dispongo para cancelar mi reserva y obtener reembolso?<\/span><\/button>\n           <\/div>\n           <div id=\"collapse1645578826045-6c169520-72877630-aa16\" class=\"collapse\" aria-labelledby=\"heading1645578826045-6c169520-72877630-aa16\">\n             <div class=\"card-body\">\n                 <div class=\"pix-el-text w-100\" ><p class=\"text-body-default\" >Para cancelar su reserva y obtener un reembolso deber\u00e1 hacerlo con # d\u00edas de anticipaci\u00f3n.<\/p><\/div>\n             <\/div>\n           <\/div>\n         <\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid vc_row_visible custom-responsive-86481181 vc_custom_1702408259342 vc_row-o-content-top vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-6 vc_col-has-fill text-left\"><div class=\"vc_column-inner custom-responsive-153831919 vc_custom_1702408184642\"><div class=\"wpb_wrapper\"><div class=\"d-inline-block\" ><div class=\"pix-img-el    fly-sm text-center d-inline-block  w-100 rounded-10\"  ><img class=\"card-img2 pix-img-elem rounded-10  h-1002\" style=\"height:auto;\" width=\"821\" height=\"300\" srcset=\"https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Faqs-3.jpg 821w, https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Faqs-3-300x110.jpg 300w, https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Faqs-3-768x281.jpg 768w, https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Faqs-3-600x219.jpg 600w\" sizes=\"(max-width: 821px) 100vw, 821px\" src=\"https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Faqs-3.jpg\" alt=\"Image link\" \/><\/div><\/div><div id=\"el1702406321444-2e6597b3-f432\" class=\"pix-highlighted-element text-left  vc_custom_1716578623097\"><h3 class=\"pix-highlighted-items\" style=\"\" data-anim-type=\"\" data-anim-delay=\"0\"><span id=\"el1702406321444-2e6597b3-f432-0\" class=\"\"><span class=\"pix-highlighted-text pix-highlight-item font-weight-normal  heading-font text-heading-default\">Como puedo <\/span><\/span><span id=\"el1702406321444-2e6597b3-f432-1\" class=\"pix-highlight-bg align-middle2  el1702406321444-2e6597b3-f432-1 animate-in\" data-anim-type=\"highlight-grow\" data-anim-delay=\"200\"><span class=\"pix-highlighted-text  pix-highlight-item font-weight-normal  font-weight-bold heading-font text-heading-default\">encontrar a mi driver<\/span><\/span><\/h3><\/div><div class=\"accordion w-100 accordion-card bg-white2 rounded-lg2  vc_custom_1704481268422\" id=\"accordion-1702406321444-26deb9f8-9729\"><div class=\"card\">\n           <div class=\"card-header bg-white pix-mb-10 shadow-sm rounded-lg\" id=\"heading1702406321444-b33dc50e-0254\">\n               <button class=\"btn btn-link text-left rounded-lg bg-white\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse1702406321444-b33dc50e-0254\" aria-expanded=\"true\" aria-controls=\"collapse1702406321444-b33dc50e-0254\" ><span class=\"d-inline-block text-primary svg-20 pix-mr-10\"><svg width=\"100%\" height=\"100%\" viewbox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <defs><\/defs> <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <circle fill=\"#000000\" opacity=\"0.3\" cx=\"12\" cy=\"12\" r=\"10\"><\/circle> <path d=\"M16.7689447,7.81768175 C17.1457787,7.41393107 17.7785676,7.39211077 18.1823183,7.76894473 C18.5860689,8.1457787 18.6078892,8.77856757 18.2310553,9.18231825 L11.2310553,16.6823183 C10.8654446,17.0740439 10.2560456,17.107974 9.84920863,16.7592566 L6.34920863,13.7592566 C5.92988278,13.3998345 5.88132125,12.7685345 6.2407434,12.3492086 C6.60016555,11.9298828 7.23146553,11.8813212 7.65079137,12.2407434 L10.4229928,14.616916 L16.7689447,7.81768175 Z\" fill=\"#000000\" fill-rule=\"nonzero\"><\/path> <\/g> <\/svg><\/span><span class=\"font-weight-bold secondary-font text-heading-default\" >En la terminal \u00bfCu\u00e1l ser\u00e1 el punto de encuentro?<\/span><\/button>\n           <\/div>\n           <div id=\"collapse1702406321444-b33dc50e-0254\" class=\"collapse\" aria-labelledby=\"heading1702406321444-b33dc50e-0254\">\n             <div class=\"card-body\">\n                 <div class=\"pix-el-text w-100\" ><p class=\"text-body-default\" >Cuando salga de la terminal, nuestro conductor estar\u00e1 esperando en el punto de reuni\u00f3n designado:<\/p><\/div><div id=\"duo-icon-140783578\" class=\"slide-in-container w-100\" ><div class=\"py-2\"  ><div class=\"pix-feature-list        py-2 d-flex align-items-center\" ><i class=\"pixicon-plane-4 mr-2 text-primary\" ><\/i><span class=\"text-primary\">Terminal 2: <strong>WelcomeBar<\/strong><\/span><\/div><div class=\"pix-feature-list        py-2 d-flex align-items-center\" ><i class=\"pixicon-plane-4 mr-2 text-primary\" ><\/i><span class=\"text-primary\">Terminal 3: <strong>Air Margaritaville<\/strong><\/span><\/div><div class=\"pix-feature-list        py-2 d-flex align-items-center\" ><i class=\"pixicon-plane-4 mr-2 text-primary\" ><\/i><span class=\"text-primary\">Terminal 4: <strong>WelcomeBar<\/strong><\/span><\/div><\/div><\/div><div class=\"pix-el-text w-100\" ><p class=\"text-body-default\" >As\u00ed que, dependiendo de la terminal en la que aterrice, sabr\u00e1 exactamente d\u00f3nde encontrarse con nuestro conductor para iniciar su traslado sin complicaciones.<\/p><\/div>\n             <\/div>\n           <\/div>\n         <\/div><div class=\"card\">\n           <div class=\"card-header bg-white pix-mb-10 shadow-sm rounded-lg\" id=\"heading1702406321445-7faf6926-e213\">\n               <button class=\"btn btn-link text-left rounded-lg bg-white\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse1702406321445-7faf6926-e213\" aria-expanded=\"true\" aria-controls=\"collapse1702406321445-7faf6926-e213\" ><span class=\"d-inline-block text-primary svg-20 pix-mr-10\"><svg width=\"100%\" height=\"100%\" viewbox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <defs><\/defs> <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <circle fill=\"#000000\" opacity=\"0.3\" cx=\"12\" cy=\"12\" r=\"10\"><\/circle> <path d=\"M16.7689447,7.81768175 C17.1457787,7.41393107 17.7785676,7.39211077 18.1823183,7.76894473 C18.5860689,8.1457787 18.6078892,8.77856757 18.2310553,9.18231825 L11.2310553,16.6823183 C10.8654446,17.0740439 10.2560456,17.107974 9.84920863,16.7592566 L6.34920863,13.7592566 C5.92988278,13.3998345 5.88132125,12.7685345 6.2407434,12.3492086 C6.60016555,11.9298828 7.23146553,11.8813212 7.65079137,12.2407434 L10.4229928,14.616916 L16.7689447,7.81768175 Z\" fill=\"#000000\" fill-rule=\"nonzero\"><\/path> <\/g> <\/svg><\/span><span class=\"font-weight-bold secondary-font text-heading-default\" >\u00bfC\u00f3mo puedo saber si el driver ya se encuentra en la terminal?<\/span><\/button>\n           <\/div>\n           <div id=\"collapse1702406321445-7faf6926-e213\" class=\"collapse\" aria-labelledby=\"heading1702406321445-7faf6926-e213\">\n             <div class=\"card-body\">\n                 <div class=\"pix-el-text w-100\" ><p class=\"text-body-default\" >Despu\u00e9s de aterrizar, el equipo de reservas se pondr\u00e1 en contacto con usted a trav\u00e9s de WhatsApp, SMS o llamada telef\u00f3nica para atender cualquier duda y poder guiarlo.<\/p><\/div>\n             <\/div>\n           <\/div>\n         <\/div><div class=\"card\">\n           <div class=\"card-header bg-white pix-mb-10 shadow-sm rounded-lg\" id=\"heading1702406810202-ea027237-85db\">\n               <button class=\"btn btn-link text-left rounded-lg bg-white\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse1702406810202-ea027237-85db\" aria-expanded=\"true\" aria-controls=\"collapse1702406810202-ea027237-85db\" ><span class=\"d-inline-block text-primary svg-20 pix-mr-10\"><svg width=\"100%\" height=\"100%\" viewbox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <defs><\/defs> <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <circle fill=\"#000000\" opacity=\"0.3\" cx=\"12\" cy=\"12\" r=\"10\"><\/circle> <path d=\"M16.7689447,7.81768175 C17.1457787,7.41393107 17.7785676,7.39211077 18.1823183,7.76894473 C18.5860689,8.1457787 18.6078892,8.77856757 18.2310553,9.18231825 L11.2310553,16.6823183 C10.8654446,17.0740439 10.2560456,17.107974 9.84920863,16.7592566 L6.34920863,13.7592566 C5.92988278,13.3998345 5.88132125,12.7685345 6.2407434,12.3492086 C6.60016555,11.9298828 7.23146553,11.8813212 7.65079137,12.2407434 L10.4229928,14.616916 L16.7689447,7.81768175 Z\" fill=\"#000000\" fill-rule=\"nonzero\"><\/path> <\/g> <\/svg><\/span><span class=\"font-weight-bold secondary-font text-heading-default\" >\u00bfComo identificar al staff de la compa\u00f1\u00eda?<\/span><\/button>\n           <\/div>\n           <div id=\"collapse1702406810202-ea027237-85db\" class=\"collapse\" aria-labelledby=\"heading1702406810202-ea027237-85db\">\n             <div class=\"card-body\">\n                 <div class=\"pix-el-text w-100\" ><p class=\"text-body-default\" >El personal de la compa\u00f1\u00eda lucir\u00e1 un uniforme distintivo con el logotipo de la empresa, adem\u00e1s de portar un gafete con su nombre. Asimismo, dispondr\u00e1 de un banner personalizado con su nombre claramente visible.<\/p><\/div>\n             <\/div>\n           <\/div>\n         <\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6 text-left\"><div class=\"vc_column-inner custom-responsive-111332461 vc_custom_1702408191515\"><div class=\"wpb_wrapper\"><div id=\"el1702406321438-84246df0-57b6\" class=\"pix-highlighted-element text-left  vc_custom_1716578714846\"><h3 class=\"pix-highlighted-items\" style=\"\" data-anim-type=\"\" data-anim-delay=\"0\"><span id=\"el1702406321438-84246df0-57b6-0\" class=\"\"><span class=\"pix-highlighted-text pix-highlight-item font-weight-normal  heading-font text-heading-default\">Me gustar\u00eda que me recibieran con algo <\/span><\/span><span id=\"el1702406321438-84246df0-57b6-1\" class=\"pix-highlight-bg align-middle2  el1702406321438-84246df0-57b6-1 animate-in\" data-anim-type=\"highlight-grow\" data-anim-delay=\"200\"><span class=\"pix-highlighted-text  pix-highlight-item font-weight-normal  font-weight-bold heading-font text-heading-default\">especial a mi llegada<\/span><\/span><\/h3><\/div><div class=\"accordion w-100 accordion-card bg-white2 rounded-lg2  vc_custom_1704481275128\" id=\"accordion-1702406321439-fce5c173-43f8\"><div class=\"card\">\n           <div class=\"card-header bg-white pix-mb-10 shadow-sm rounded-lg\" id=\"heading1702406321439-b8cca32d-9026\">\n               <button class=\"btn btn-link text-left rounded-lg bg-white\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse1702406321439-b8cca32d-9026\" aria-expanded=\"true\" aria-controls=\"collapse1702406321439-b8cca32d-9026\" ><span class=\"d-inline-block text-primary svg-20 pix-mr-10\"><svg width=\"100%\" height=\"100%\" viewbox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <defs><\/defs> <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <circle fill=\"#000000\" opacity=\"0.3\" cx=\"12\" cy=\"12\" r=\"10\"><\/circle> <path d=\"M16.7689447,7.81768175 C17.1457787,7.41393107 17.7785676,7.39211077 18.1823183,7.76894473 C18.5860689,8.1457787 18.6078892,8.77856757 18.2310553,9.18231825 L11.2310553,16.6823183 C10.8654446,17.0740439 10.2560456,17.107974 9.84920863,16.7592566 L6.34920863,13.7592566 C5.92988278,13.3998345 5.88132125,12.7685345 6.2407434,12.3492086 C6.60016555,11.9298828 7.23146553,11.8813212 7.65079137,12.2407434 L10.4229928,14.616916 L16.7689447,7.81768175 Z\" fill=\"#000000\" fill-rule=\"nonzero\"><\/path> <\/g> <\/svg><\/span><span class=\"font-weight-bold secondary-font text-heading-default\" >\u00bfPuedo solicitar amenidades especiales?<\/span><\/button>\n           <\/div>\n           <div id=\"collapse1702406321439-b8cca32d-9026\" class=\"collapse\" aria-labelledby=\"heading1702406321439-b8cca32d-9026\">\n             <div class=\"card-body\">\n                 <div class=\"pix-el-text w-100\" ><p class=\"text-body-default\" >Si deseas solicitar alguna amenidad exclusiva o si tu viaje es para una ocasi\u00f3n especial, estaremos encantados de asistirte. Puedes hacer tu solicitud al \u00e1rea de reservas, y con gusto te proporcionaremos lo que desees, con un costo adicional.<\/p><\/div>\n             <\/div>\n           <\/div>\n         <\/div><\/div><div id=\"el1702407183839-8fdff1ae-4fa9\" class=\"pix-highlighted-element text-left  vc_custom_1716578943301\"><h3 class=\"pix-highlighted-items\" style=\"\" data-anim-type=\"\" data-anim-delay=\"0\"><span id=\"el1702407183839-8fdff1ae-4fa9-0\" class=\"\"><span class=\"pix-highlighted-text pix-highlight-item font-weight-normal  heading-font text-heading-default\">\u00bfQue sucede si mi vuelo de <\/span><\/span><span id=\"el1702407183839-8fdff1ae-4fa9-1\" class=\"pix-highlight-bg align-middle2  el1702407183839-8fdff1ae-4fa9-1 animate-in\" data-anim-type=\"highlight-grow\" data-anim-delay=\"200\"><span class=\"pix-highlighted-text  pix-highlight-item font-weight-normal  font-weight-bold heading-font text-heading-default\">llegada se adelanta o demora?<\/span><\/span><\/h3><\/div><div class=\"accordion w-100 accordion-card bg-white2 rounded-lg2  vc_custom_1704481345861\" id=\"accordion-1702407361725-46f49fb4-9be4\"><div class=\"card\">\n           <div class=\"card-header bg-white pix-mb-10 shadow-sm rounded-lg\" id=\"heading1702407361801-67482d1f-1664\">\n               <button class=\"btn btn-link text-left rounded-lg bg-white\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse1702407361801-67482d1f-1664\" aria-expanded=\"true\" aria-controls=\"collapse1702407361801-67482d1f-1664\" ><span class=\"d-inline-block text-primary svg-20 pix-mr-10\"><svg width=\"100%\" height=\"100%\" viewbox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <defs><\/defs> <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <circle fill=\"#000000\" opacity=\"0.3\" cx=\"12\" cy=\"12\" r=\"10\"><\/circle> <path d=\"M16.7689447,7.81768175 C17.1457787,7.41393107 17.7785676,7.39211077 18.1823183,7.76894473 C18.5860689,8.1457787 18.6078892,8.77856757 18.2310553,9.18231825 L11.2310553,16.6823183 C10.8654446,17.0740439 10.2560456,17.107974 9.84920863,16.7592566 L6.34920863,13.7592566 C5.92988278,13.3998345 5.88132125,12.7685345 6.2407434,12.3492086 C6.60016555,11.9298828 7.23146553,11.8813212 7.65079137,12.2407434 L10.4229928,14.616916 L16.7689447,7.81768175 Z\" fill=\"#000000\" fill-rule=\"nonzero\"><\/path> <\/g> <\/svg><\/span><span class=\"font-weight-bold secondary-font text-heading-default\" >\u00bfMi vuelo puede ser rastreado en tiempo y forma?<\/span><\/button>\n           <\/div>\n           <div id=\"collapse1702407361801-67482d1f-1664\" class=\"collapse\" aria-labelledby=\"heading1702407361801-67482d1f-1664\">\n             <div class=\"card-body\">\n                 <div class=\"pix-el-text w-100\" ><p class=\"text-body-default\" >\u00a1Por supuesto! Nuestros operadores rastrean su vuelo de cerca para estar informados y poder anticiparse a su llegada. Su comodidad y puntualidad son nuestra prioridad.<\/p><\/div>\n             <\/div>\n           <\/div>\n         <\/div><\/div><div id=\"el1702407586851-95785838-587b\" class=\"pix-highlighted-element text-left  vc_custom_1716578962716\"><h3 class=\"pix-highlighted-items\" style=\"\" data-anim-type=\"\" data-anim-delay=\"0\"><span id=\"el1702407586851-95785838-587b-0\" class=\"\"><span class=\"pix-highlighted-text pix-highlight-item font-weight-normal  heading-font text-heading-default\">Creo que deje mi <\/span><\/span><span id=\"el1702407586851-95785838-587b-1\" class=\"pix-highlight-bg align-middle2  el1702407586851-95785838-587b-1 animate-in\" data-anim-type=\"highlight-grow\" data-anim-delay=\"200\"><span class=\"pix-highlighted-text  pix-highlight-item font-weight-normal  font-weight-bold heading-font text-heading-default\">tel\u00e9fono en la camioneta<\/span><\/span><\/h3><\/div><div class=\"accordion w-100 accordion-card bg-white2 rounded-lg2  vc_custom_1704481352179\" id=\"accordion-1702407591248-09913ab3-0206\"><div class=\"card\">\n           <div class=\"card-header bg-white pix-mb-10 shadow-sm rounded-lg\" id=\"heading1702407591322-54cd62ad-5511\">\n               <button class=\"btn btn-link text-left rounded-lg bg-white\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse1702407591322-54cd62ad-5511\" aria-expanded=\"true\" aria-controls=\"collapse1702407591322-54cd62ad-5511\" ><span class=\"d-inline-block text-primary svg-20 pix-mr-10\"><svg width=\"100%\" height=\"100%\" viewbox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"> <defs><\/defs> <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"> <circle fill=\"#000000\" opacity=\"0.3\" cx=\"12\" cy=\"12\" r=\"10\"><\/circle> <path d=\"M16.7689447,7.81768175 C17.1457787,7.41393107 17.7785676,7.39211077 18.1823183,7.76894473 C18.5860689,8.1457787 18.6078892,8.77856757 18.2310553,9.18231825 L11.2310553,16.6823183 C10.8654446,17.0740439 10.2560456,17.107974 9.84920863,16.7592566 L6.34920863,13.7592566 C5.92988278,13.3998345 5.88132125,12.7685345 6.2407434,12.3492086 C6.60016555,11.9298828 7.23146553,11.8813212 7.65079137,12.2407434 L10.4229928,14.616916 L16.7689447,7.81768175 Z\" fill=\"#000000\" fill-rule=\"nonzero\"><\/path> <\/g> <\/svg><\/span><span class=\"font-weight-bold secondary-font text-heading-default\" >\u00bfQu\u00e9 sucede si deje objetos olvidados en la camioneta?<\/span><\/button>\n           <\/div>\n           <div id=\"collapse1702407591322-54cd62ad-5511\" class=\"collapse\" aria-labelledby=\"heading1702407591322-54cd62ad-5511\">\n             <div class=\"card-body\">\n                 <div class=\"pix-el-text w-100\" ><p class=\"text-body-default\" >Nuestros operadores llevan a cabo una minuciosa revisi\u00f3n del veh\u00edculo antes de concluir el servicio, con la intenci\u00f3n de detectar cualquier objeto olvidado y asegurarse de que sea devuelto a su due\u00f1o. Su atenci\u00f3n garantiza que nuestros pasajeros puedan recuperar sus pertenencias y disfrutar de una experiencia de viaje sin preocupaciones.<\/p><\/div>\n             <\/div>\n           <\/div>\n         <\/div><\/div><\/div><\/div><\/div><\/div><\/section><div class=\"vc_row-full-width vc_clearfix\"><\/div><section class=\"vc_section vc_section_visible\" data-section-name=\"\"><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid vc_row_visible pix-intro-1 vc_custom_1702415691441 vc_column-gap-35 vc_row-o-content-middle vc_row-flex bg-gradient-dark\"><div class=\"particles-container\"><div class=\"pix-intro-img jarallax\" data-jarallax data-speed=\"0.8\"><img loading=\"lazy\" class=\"jarallax-img pix-opacity-2\"  src=\"https:\/\/bermex.mx\/wp-content\/uploads\/2023\/12\/Preguntas-frecuentes-bermex.jpg\" alt=\"\" \/><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 text-center\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"container\"><div class=\"row justify-content-center\"><div class=\"col bg-white2 rounded-lg2  vc_custom_1717456705385 animate-in w-100 m-32 p-42 pix-py-30 col-sm-auto d-md-flex align-items-center text-center text-sm-left justify-content-between2\" style=\"z-index:11;\" data-anim-delay=\"0\" data-anim-type=\"fade-in-up\"><div class=\"mr-md-5\"><h2 class=\"d-block mr-md-3 mb-md-0 mb-md-0 text-white font-weight-bold text-white\" style=\"\">Ser\u00e1 un placer atenderte<\/h2><span class=\"d-block mr-md-3 mb-md-0 mb-md-0 pix-mt-10  font-weight-bold text-18 text-light-opacity-7\" style=\"\">\u00bfNecesitas aclarar tus dudas? \u00a1No te preocupes! Estamos aqu\u00ed para brindarte todas las respuestas que necesites. Nuestro equipo de expertos est\u00e1 listo para resolver cualquier pregunta que tengas.<\/span><\/div><div class=\"flex-fill mt-4 mt-sm-0 mt-md-0 text-md-right flex-grow-1\" style=\"min-width:250px;max-width:100%;\"><a  href=\"https:\/\/api.whatsapp.com\/send?phone=529982917676\" class=\"btn mb-0     shadow-lg shadow-hover-lg text-secondary btn-white d-inline-block pix-hover-item      btn-rounded animate-in btn-lg\"   data-anim-type=\"fade-in-up\" data-anim-delay=\"0\" ><i class=\"font-weight-bold pixicon-whatsapp2  pix-hover-left  mr-1\"><\/i> <span class=\"font-weight-bold\" >WhatsApp<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><\/section>\n<\/section>",
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        "rendered": "Join the elitesPreguntas frecuentesObt\u00e9n informaci\u00f3n confiable y ahorra tiempo en encontrar la soluci\u00f3n correcta.Reserva de transportaci\u00f3n terrestre en el aeropuerto \u00bfComo puedo realizar mi reserva? Para realizar la reserva, ofrecemos tres opciones: a trav\u00e9s de este medio, v\u00eda correo electr\u00f3nico...",
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